Easy Airport Transfers in Nairobi - Tips from Best Hands Cab Services

Pre-booked airport transfers help you avoid last-minute waits and uncertain availability. At Best Hands Cab Services, our drivers know the best routes and alternatives around the city to avoid traffic where possible. Experience convenient service with assistance for luggage and clear pickup points. Best Hands Cab Services has transparent pricing: We provide fare estimates at booking so you won’t face surprises on arrival compared to online taxi companies or other alternatives.

Top tips for a smooth airport transfer

1. Pre-book and include your flight number.

2. Avoid or experience minimal traffic by using the Toll charge Expressway. Nairobi traffic varies widely — peak morning and evening rush hours and construction-related delays can add time. By using the Nairobi expressway road, you'll avoid 45–75 minutes delay from the CBD during busy periods albeit paying small toll fee to use the road.

3. Choose the right vehicle for luggage and passengers We offer vehicles suitable for solo travelers with carry-on luggage up to larger groups with multiple suitcases. Tell us the number of passengers and luggage pieces when booking so we assign the correct car.

4. Know the pickup points at Nairobi airports At JKIA and Wilson, drivers generally meet passengers at the Arrivals curb or a designated meeting spot outside the terminal.

5. Keep essentials handy Keep travel documents, mobile phone, chargers, and medications in your carry-on. Drivers will help with larger suitcases, but items you need during travel should be easily accessible.

6. Use mobile payment or cash and request a receipt We accept mobile payments and cash payment while we issue receipts for business travelers needing reimbursement. Let us know your payment preference when booking to speed up pickup and drop-off.

How to book with Best Hands Cab Services

• Book via WhatsApp: message us with your name, pickup/drop-off, date/time, number of passengers, luggage, and flight number.
• Book online: visit besthandscabs.com and use our airport transfer form. We confirm your booking, provide the driver’s name and vehicle details, and track the flight to adapt to delays.

What to expect on arrival

• Driver contact: You’ll receive driver details (name, vehicle, registration) before arrival.
• Flight tracking: We monitor your flight using the flight number and will adjust pickup times as needed.
• Clear meeting point: If curbside access is restricted, we’ll advise an exact meeting point and assist by phone.
• Safe, courteous service: All drivers are vetted, trained, and familiar with Nairobi’s routes and airport procedures.

FAQ Q: What if my flight is delayed or cancelled? A: Give us your flight number at booking. We track flights and update pickups automatically. For long delays or cancellations, contact us on WhatsApp so we can reschedule without hassle.

Q: Do you charge extra for luggage or stops? A: Standard luggage (four medium suitcases + a carry-on per passenger) is included. Inform us in advance if you have excess luggage or need additional stops so we can provide an accurate fare estimate.

Q: Can I pay by card or mobile money? A: We accept mobile money (M-Pesa), Paypal or Cash payment.

Make your next airport transfer in Nairobi simple, easy and stress-free. Book with Best Hands Cab Services via WhatsApp or at besthandscabs.com. Include your flight number and pickup details — we’ll handle the rest.